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We'd like to share these success stories with you...
Robert Mann Oriental Rugs
Dear Tom,
Having the Centri-Maxx® and Wash Tub in our plant for a few months now I can say we are very pleased with them.
The centrifuge has substantially reduced drying times, nearly eliminated all re-cleaning of fringes, and allowed us to hang certain rugs we would have otherwise dried flat, improving both the efficiency and quality of our process. The wash tub has increased our capacity, allowing us to clean more rugs at the same time, and is a very useful tool for removing embedded sand and grit from rugs.
Working with you has been great and I can say without a doubt that bringing in your equipment has been the right choice for us.
Best wishes, Robert Mann
Keith Beardslee
By purchasing Centrum Force's rug washing tub, Keith Beardslee of New Hampshire, achieved the highest level of production he has ever seen.
For ten years, he washed rugs in a shallow pool, a labor-intensive process requiring lots of water. In January, 2010, he took delivery of a wash tub and immediately realized significant cost reductions. Keith could wash many more rugs a day employing a third of the labor.
To his delight, in the first quarter of 2010, his water and sewer bill showed a saving of more than 500%! Keith had spent a mere $425. In the previous year, his quarterly bills averaged $2,365. The cost savings alone paid most of his monthly loan payment.
By using less water and employing Centrum Force's biodegradable cleaning agents, Keith gains a competitive edge and the right to promote himself as a truly green cleaning company.
Murray Peacock
Murray Peacock, IICRC Certified Master Textile Cleaner, feels the highest standard of carpet care should be exercised at all times. His company, Peacock Rug Care of Ottawa, Canada, has an iron-clad guarantee "we will do our absolute best to meet your standards or we will not invoice you. You won't have to pay."
Murray avoids telemarketing and lost leaders as marketing tools. He has never competed on price alone. It's high quality that makes his company stand out from the competition.
Murray was well aware of the challenges washing rugs in pits presented. He had initially been wary of expanding his carpet cleaning business to include rugs. However, after meeting with Greg Turcotte, co-owner of Centrum Force, Murray was pleasantly surprised to discover there was an alternative to pit drudgery.
Greg was eager to share his vast knowledge of rug washing, and he also had the solution to Murray's problems--Centrum Force's wash tub and centrifuge. Not only did these tools eliminate the tedious labor of pit washing, they were responsible, in Murray's words, "for us going from good to really, really, really good. I've never seen colors "pop" out as they do now."
Lately, customers have been remarking on the high quality of Proclean's service. One customer came into the shop to pick up a rug and said in a loud voice but with a smile: "you stole my rugs! I gave you old rugs, and I only see new ones now."
Murray happily recommends Centrum Force. "I'm totally lacking buyer's remorse."
Jeannette Jordan
Dalworth Clean began as a residential carpet cleaning company before branching out into all aspects of cleaning. For over thirty years, radio listeners in the Dallas/Fort Worth area have heard the jingle "the next best thing to new is Dalworth clean." The company, which became a franchise in 2004, is committed to its customers and says so, "satisfaction is guaranteed on every job."
Tom Monahan, co-owner of Centrum Force®, talked with Jeannette Jordan, general manager of the rug division at Dalworth Clean, about their new equipment purchases.
She replied. "The equipment allows the division to work faster and more thoroughly, but we aren't cutting any corners, and the rugs are coming out completely clean. Production and quality are way up, and quality is number one with us."
When it comes to cleaning rugs, Dalworth combines old-world craftsmanship with Centrum Force's proprietary process and equipment, which are specifically designed for cleaning rugs. The Centrum Star Rug Washing Tub mimics the gentle motion of hand washing and removes soil without damaging rug fibers. Furthermore, its cleaning agents ensure that dye transfer is impossible when used correctly.
The CENTRI-MAXX® Centrifugal Rug Wringer is the world's first "dual-port" area rug wringing centrifuge. In area rug moisture extraction, this machine is state of the art. No wonder the rugs come out almost dry. When asked about the difference between the pit washers and the new equipment, Jeannette added. "The major difference is time. We're eliminating about two days of work on a rug."
The morale of employees has risen because they now have an opportunity to establish their own workflow, and they do not have to spend time testing color dyes or laying rugs out to dry. Best of all, pit drudgery has been eliminated. In Jeannette's words, "I had three pits…now I have two. Soon I will have zero."
One of the problems with rug cleaning is odor. Dalworth previously had to tell customers they could not guarantee to remove all stains and odors. With Centrum Force® U-Turn, a non-allergenic alternative to the health and ecological hazards of nonylphenol and butyl solvents, they can.
Jeannette sums up. "Our employees are completely satisfied with the Centrum system. And customer satisfaction is very high. It will be excellent for our business."